Terms and Conditions

Seller Information

Ars Peculiari is operated as an unregistered business activity under Article 5 of the Polish Entrepreneurs’ Law.

Business Owner:

Paulina Bugiel-Kowalczyk

Address:
Al. Juliusza Słowackiego 11B/18
31-159 Kraków
Poland

Email: paulina@arspeculiari.com

Products

All products offered in the store are handmade.

Due to the nature of handcrafted items, minor variations in color, texture, grain pattern, or details may occur and are considered part of the product’s uniqueness.

Prices

All prices displayed in the store include applicable taxes where required by law.

Shipping costs are calculated separately and displayed during checkout.

Orders

Order processing begins after successful payment authorization.

If the Customer chooses payment by bank transfer, electronic payment, or payment card, the order processing time is calculated from the day the Seller receives the payment.

For custom-made projects, additional consultation may be required before production begins.

Estimated production and shipping times are described on the Shipping and Returns page.

Payment Methods

Payments are securely processed by Autopay.

Available payment methods include:

  • BLIK
  • Visa
  • Mastercard
  • Apple Pay (where available)
  • Google Pay (where available)

Ars Peculiari never stores payment card information.

Autopay Payment Options: BLIK, VISA, Master Card, Apple Pay, Google Pay

Shipping

Shipping methods, delivery times, and related information are described on the Shipping and Returns page.

Returns

Customers located within the European Union have the right to withdraw from the purchase of non-customized products within 14 days of delivery.

Custom-made and personalized products are excluded from this right unless otherwise required by law.

Detailed return information is available on the Shipping and Returns page.

Damaged Shipments

If a shipment arrives damaged, the customer should contact the seller as soon as possible and provide photographic evidence of the damage.

For more information, visit the Shipping and Returns page.

Contact

Questions regarding products, orders, shipping, or custom projects can be submitted through the contact methods listed on the Contact page.

Governing Law

These terms are governed by the laws of Poland.